📬 Virginia 64 Contact Policy

We value our community and want to make contacting us easy while keeping things simple and stress-free.

How to Reach Us

  • Email: support@virginia64.com

  • Response Time: Please allow 1–3 business days for replies.

  • Social Media: Feel free to DM us, but for order-specific issues, email is the fastest way to get help.

Order Inquiries

  • For questions about sizing, shipping timelines, or preorder updates, please review our FAQ and Shipping & Returns Policy first.

  • If you still need help, include your order number in your email so we can assist you quickly.

What We Handle

✅ Defective, damaged, or wrong item shipped
✅ Questions about sizing before ordering
✅ General brand or collab inquiries

What We Don’t Handle

❌ Refunds or returns outside of defects/wrong item (see Refund Policy)
❌ Urgent same-day changes (orders move into production fast)
❌ Spam or unrelated inquiries

We’re a small, made-to-order brand — your patience helps us keep building Virginia 64 for the culture.